How we collect, use and protect your personal information.
Last updated: October 2026
J.P.B Fabrication Pty Ltd (“we”, “us”, “our”) respects the privacy of individuals and handles personal information in line with the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth). This policy explains what information we collect, how we use and store it, and the choices available to you.
Information you provide. This includes your name, phone number, email address, postal or site address, and details of the goods or services you enquire about, such as drawings, plans, photos and project descriptions. It may also include payment details where you purchase goods or services from us.
Information collected automatically. When you use this website, our systems may record technical information such as your browser type, device, pages visited, and the date and time of your visit. This information does not identify you personally.
We do not collect sensitive information (for example, health or financial information) unless it is reasonably necessary for the services, you have consented, or we are required to do so by law.
We use personal information to:
We do not sell or rent your personal information to third parties.
We may disclose information to contractors who help deliver our services (for example, transport, galvanising or powder-coating providers, or engineers) only as needed for the job, and we require them to handle it securely and use it only for that purpose. We may also disclose information where required by law, or in connection with a sale or transfer of the business.
We do not disclose personal information to recipients overseas, unless a job you request requires it and we tell you first.
We store personal information in secure electronic systems and in paper files, accessible only to staff who need it. We take reasonable steps to protect information from misuse, interference, loss, and unauthorised access, modification or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We keep personal information for as long as needed to provide our services and to meet legal and accounting obligations. When it is no longer required, we take reasonable steps to destroy or de-identify it.
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, incomplete or out of date. Contact us using the details below. We will respond within a reasonable time, and we may need to verify your identity before releasing information.
We may contact you about goods or services that relate to your enquiry or past work with us. You can ask us not to contact you for marketing purposes at any time, and we will comply.
This website may link to external websites. We are not responsible for the privacy practices or content of those sites, and this policy does not apply to them.
If you believe we have mishandled your personal information, contact us at support@jpbfabrication.com.au, and we will investigate and respond. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC).
We may update this policy from time to time. The current version is always available on this page, and material changes are dated at the top.
J.P.B Fabrication Pty Ltd, 35 Cerina Circuit, Jimboomba QLD 4280, Australia. Email: support@jpbfabrication.com.au.